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Trust & Safeguards

How we earn your key.

You're considering handing the key to a $1M+ home to someone you just met. The right response is healthy skepticism — and the right answer isn't a sales pitch. It's structural safeguards designed so you can stop thinking about it.

Personnel
  • Background checked owner operator
  • Consistent owner-operated visits
  • No gig worker visit coverage
  • No unauthorized third parties during routine visits
Accountability
  • Written service agreement, no surprises
  • Documented visit reports
  • Photo-supported findings
  • Clear homeowner approval before vendor coordination
Technology
  • GPS-verified arrivals + departures
  • Photo timestamps with geo-metadata
  • Time-stamped photo reports
  • Owner cameras welcomed
Legal
  • Written service agreement, no surprises
  • Joint inventory at onboarding
  • Contractual no-go zones (safes, jewelry)
  • References on request

We expect you to ask hard questions. Ask us about our process, reporting standards, and current client references through the form below — we'll respond within 24 hours, before you sign anything.

Common Questions

Everything you'd ask
before handing over a key.

What's actually checked on a visit?
There is no one-size-fits-all checklist. Each tier has a different checklist, and each client's final checklist is customized during the free walk-through based on the home's layout, systems, access, owner preferences, and selected service level. Typical visual checks may include exterior walk areas, entry and door observations, interior odor or moisture indicators, HVAC operation, faucets and toilets, water heater area, breakers, refrigerator or freezer status, irrigation timer, pest signs, mail and packages, lights, and other agreed items.*
What if you find something wrong?
We document the concern with notes and photos, then contact you promptly so you can decide the next step. If you want us to coordinate access for an approved vendor, we can help based on schedule, scope, and written service terms.
Is there a contract?
No long-term contract. All plans are month-to-month and you can cancel any time. Annual prepay may earn one month free for extended seasonal service periods; terms apply.
Why weekly visits? Isn't bi-weekly enough?
Honestly? Most weekly visits will be uneventful — and that's exactly what you're paying for. Florida rarely gives you a slow problem; it gives you a fast catastrophe. A washing machine supply hose that bursts in week 14 caught on day 7 is a $40 fix. Caught when you return in week 24, it's $80,000–$200,000 in mold remediation and structural damage. We offer the Essential tier (monthly) for shorter absences or lower risk homes that only need light oversight. Standard (biweekly) provides a stronger cadence for seasonal homeowners who want more consistent check ins. Premium (weekly) is the right fit for extended absences over four months, homes with pools, and higher value or higher risk properties.
Can I install cameras to watch you?
Yes — we encourage it. Many of our clients install indoor cameras (Ring, Nest, Wyze) and watch our visits in real time. We acknowledge camera locations in writing during onboarding and operate the same way whether they're recording or not. Cameras benefit everyone: you get peace of mind, we get an objective record of our work, and any honest disagreement can be reviewed with facts.
Schedule Your Free Walk-Through

Ready for peace of mind
while you're away?

No commitment, no pressure. Tell us a little about your home and we'll be in touch within 24 hours to schedule a free 30-minute walk-through.

Prefer to call? (772) 202-2146

Optional — helps us prepare for your walk-through

Response within 24 hours, every time.