Essential
For shorter absences
Custom quoted based on visit frequency, property access, and service needs.
- 1 visit per month (monthly)
- Exterior + interior visual walkthrough
- Same-day photo report
- Basic client-specific checklist*
- Issue alerts based on visit findings*
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Standard
For seasonal homeowners
Custom quoted based on visit frequency, property access, and service needs.
- Bi-weekly visits (2 per month)
- Standard tier customized checklist*
- Same-day photo report
- Run faucets, flush toilets, AC check
- Pool deck + screen visual check
- Mail + package retrieval
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Premium
For complex properties
Custom quoted based on visit frequency, property access, and service needs.
- Weekly visits (4 per month)
- Expanded Premium tier checklist*
- Weekly text + call check-in
- Vendor coordination
- Mail forwarding
- Free pre-arrival prep visit*
- Key holder for contractors
- Priority issue communication*
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Concierge
For waterfront / $1M+ homes*
Custom quoted based on visit frequency, property access, and service needs.
- Expanded Concierge tier checklist*
- 6–8 scheduled visits per month*
- Waterfront + dock visual check
- 24/7 priority phone line
- Quarterly executive report
- Annual property condition record
- Free pre-arrival prep visit*
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*All visit counts, checklists, response timeframes, included tasks, pre-arrival prep inclusions, and service tier recommendations are subject to the written service agreement, property access, owner instructions, weather, safety conditions, property-specific risk factors, and the selected service tier. The $1M+ Concierge wording is a general fit marker, not a strict property value requirement; waterfront homes, complex properties, and homeowners wanting higher-touch service may still be a strong fit. Sailfish Home Watch provides visual property oversight and reporting only. Repairs, diagnostics, trade work, and vendor services require separate homeowner approval and/or qualified licensed providers where applicable.
Homecoming Service
Deep pre-arrival activation. AC pre-cooled, fridge stocked to your list, lights on, fresh towels, mail sorted. You walk into a home that's been waiting for you.
Send-Off Service
Pre-departure closing. Utilities verified, refrigerator cleared, mail forwarding activated, exterior items reviewed for basic storage needs, optional water main shut-off.
Vacation Support Package
Custom quote
Custom quoted support for homeowners who need additional help while away. Services may include agreed pet stop-in checks, feeding support, light home readiness tasks, vendor access, and other vacation-related needs based on availability, property access, and written service terms.
Vendor Escort
We meet pre-approved contractors at your home, photo-document the work area at arrival, and return for completion documentation. Scheduling and scope are confirmed before the visit. Vendors invoice you directly.
Hurricane Prep Coordination
Custom quote
Custom quoted storm preparation support may be coordinated through trusted third-party providers when requested and approved by the homeowner. Availability, pricing, and scope are confirmed before scheduling.
* Core Home Watch visits are owner operated by Sailfish Home Watch. Specialty add-ons or services requiring additional labor, equipment, licensing, or trade work may be coordinated through trusted third-party providers with homeowner approval.